FAQ

Our machines are installed by our experienced technical team. Installation is completed within a maximum of 3 business days after delivery and the machine is made operational. Basic training is also given to your operators during the installation process.

Thanks to our wide spare parts stock, we can supply critical parts within 24-48 hours. For parts not in stock, the supply time is an average of 7-10 business days. In emergencies, fast delivery can be made by air cargo.

You can get instant support from our expert team by calling our 24/7 technical support line. We can also solve most problems quickly by accessing your machine remotely. We offer on-site technical service within 24 hours when necessary.

Yes, basic operator training is free for all our machine sales. We also have paid training packages for advanced programming, maintenance and repair training. Training can be given at our facility or at the customer location.

We use digital printing for detailed designs and screen printing for bulk orders.

We offer XS, S, M, L, XL, and XXL sizes. Some products also have custom size options.

Orders are typically shipped within 2-5 business days. Delivery time within Turkey varies by region.

Yes, you can return unused products within 14 days of delivery. Check our website for return conditions.

We use eco-friendly dyes and sustainable fabrics. Our production processes are audited to meet environmental standards.

We offer clothing for summer, winter, spring, and fall. Season information is included in product descriptions.

Yes, you can choose from a variety of fabrics like cotton, linen, silk, or wool.

It covers fabric selection, production planning, and marketing strategies, offering tailored solutions.

We offer colors like white, black, blue, red, green, yellow, and gray. Colors are specified in product details.

Most of our products are machine washable. Washing instructions are on the product label and our website.

Yes, we offer discounts for bulk orders. Contact us for details.

Yes, we use high-quality threads and inks. Our embroidery and prints are wash-resistant.

We accept credit cards, bank transfers, and cash on delivery.

Some of our products are designed as unisex. Gender information is included in product descriptions.

Currently, we only ship within Turkey. Contact us for international shipping inquiries.